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From116US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Palm Jumeirah, Dubai, United Arab Emirates, 454294
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
3 persons
475 sq. feet 
Bed options:
2 Single beds
Air conditioning
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Deluxe King Room
Max:
3 persons
475 sq. feet 
Bed options:
1 King Size Bed
Air conditioning
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Family Connecting King Suite
Max:
2 persons
1370 sq. feet 
Bed options:
1 King Size Bed
Bathtub
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
Dubai 10.3 mi
Airports
Dubai Creek SPB (DCG) 19.1 mi
Al Maktoum International (DWC) 28.8 mi
Train
Business Bay Station 10.1 mi
Metro stations
Nakheel 2.2 mi
Dubai Internet City 2.3 mi
Bus
Bus stop 1.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Washing machine
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Palm Jumeirah, Dubai, United Arab Emirates, 454294
Map view
street view
Palm Jumeirah, Dubai, United Arab Emirates, 454294
Nearby
Island
Palm Islands
1200 ft
Restaurants
The Locale
200 ft
Andaz Dubai The Palm
Hanami
400 ft
Andaz Dubai The Palm 15th Floor
Milk & Honey Cafe
800 ft
Shoreline
Gursha Ethiopian Restaurant
1200 ft
01 Club Vista Mare
Palm Bay Dubai
1100 ft
Club Vista Mare The Palm Jumeirah
Ras Beach Vibes Lounge
1200 ft
The Palm Jumeriah
The Tap House
1300 ft
Club Vista Mare
Ibn Albahr Lebanese Seafood Restaurant
1400 ft
Club Vista Mare on Palm Jumeirah
Solis Beach Restaurant
1000 ft
Tiara Residence Al Sufouh Rd
Say Cheese
2300 ft
Center of Palm - Al Hilali

Reviews and Ratings

Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
7.0
Location
7.2
Service
6.4
Dining
7.0
Guest reviews
6.0/10
based on 5 reviews
8.9
8.9/10 based on 3102 reviews
Stella
United Kingdom, March  2025
5.0/10

My stay at Andaz Dubai The Palm was enjoyable, marked by excellent service and modern facilities. However, the dining experience during the gala dinner left something to be desired, and I felt the breakfast service sometimes struggled with the full capacity of the hotel.

Rooms
8.0
I loved my King Room with a Sea View. the size and layout were fantastic, and housekeeping was efficient and attentive.
Service
10.0
The staff was incredibly welcoming. special thanks to Ali at the front desk for making my check-in smooth and pleasant.
Location
9.0
The location is perfect, right next to Nakheel Mall. it was very convenient for grabbing essentials and dining options.
Dining
6.0
While the breakfast had a good variety, the gala dinner felt chaotic and did not meet my expectations in terms of quality. there was a noticeable lack of certain items during peak times.
Facilities
9.0
The gym and pool facilities were great. I really appreciated the free non-alcoholic snacks available in my room.
Sidney
United Kingdom, February  2025
6.4/10

I thoroughly enjoyed my stay, particularly the spacious and stylish rooms. although the beach was disappointing due to its rocky nature. The hotel's location is a plus, with easy access to nearby amenities, yet the poolside service left much to be desired.

Rooms
7.0
The Deluxe King Room was perfect, with spacious and stylish designs. The bathroom was equally impressive.
Service
6.5
While most staff were friendly, the pool area service was lacking,. and a few staff members could have been more welcoming.
Location
8.5
I loved the hotel's position, right by Nakheel Mall and Club Vista Mare. making it convenient for dining and shopping.
Dining
8.0
The breakfast offerings were superb with a variety of freshly made options,. although I found the overall dining quality could be improved.
Facilities
7.0
The facilities were extensive, including a great spa and pool lounge. but I noticed some inconsistencies in housekeeping.
Owen
United Kingdom, December  2024
7.4/10

I had a mixed experience during my stay at Andaz Dubai The Palm. The food at the restaurants was good, and I enjoyed the room I stayed in. However, I encountered some issues with the check-in process and found the pool area to be under construction, which was disappointing.

Rooms
7.0
I stayed in the Andaz Deluxe Room with Balcony, which offered a nice view and was quite comfortable. However, I noted that some rooms are not suitable for larger groups, so make sure to check in advance.
Service
5.0
The service had its ups and downs. While I found some staff to be friendly, my experience with the Egyptian receptionist during check-in was frustrating due to his rudeness and lack of communication skills.
Location
7.0
The hotel is conveniently located right across from Nakheel Mall, making it easy to access key landmarks. However, I felt it lacked walking space and required a taxi to reach downtown Dubai.
Dining
9.0
Dining at the hotel was a highlight for me. The restaurants offered delicious food with a great variety, and I particularly enjoyed the cozy atmosphere at the rooftop restaurant.
Facilities
6.0
The facilities could use some renovation. While they had good amenities, the size of the spa and the ongoing construction around the pool area were a letdown. I also wish there were more sunbeds available.
Theodore
United Kingdom, November  2024
5.6/10

My stay at Andaz Dubai The Palm was a mix of highs and lows. While I enjoyed the food and some staff's friendliness, the experience was marred by the disappointing room situation and the beach facilities. I had expected a beautiful sea view, but what I got was more akin to a construction site view. Overall, it was not quite the luxurious experience I had hoped for.

Rooms
5.0
I was really disheartened by the room I received. advertised as a sea view, it was actually overlooking a car park and construction site. The shower was broken, and despite my attempts to resolve this, the reception staff were unhelpful. The interiors felt outdated, too.
Service
5.0
The food was quite good, and I appreciated the attentiveness of some staff. however, the reception staff did not provide the level of service I expected from a hotel of this caliber. It felt like everything was about extra charges.
Location
5.0
The hotel's location is decent, with easy access to key landmarks and its own beach. but the beach and pool are shared, which made finding loungers challenging. It felt crowded at times.
Dining
5.0
Dining was a highlight, especially the breakfast. though there were some shortcomings. Some items were good while others didn't quite meet the standards of nearby hotels.
Facilities
5.0
Facilities were generally fine. room service and other amenities worked well, but I expected a bit more cleanliness and maintenance. The gym and pool areas were satisfactory but could use some updates.
Jason
United Kingdom, October  2024
6.4/10

I enjoyed the unique, modern style of the hotel with its beautiful views and attentive staff. However, I was disappointed by some service aspects and the beach experience, which felt very crowded and more like a public area than a private retreat.

Rooms
8.0
My King Room with Balcony was cozy and well-equipped, though the balcony size was a bit deceiving for a 'king' room. The cleanliness and design were great, but I did encounter issues with the TV connectivity and a small wardrobe.
Service
6.0
Staff in general were very friendly and attentive, especially at the bar and room service, which was prompt. However, the reception services felt casual and not as attentive as expected for a five-star hotel.
Location
7.0
The location on the Palm is fantastic, allowing easy access to key attractions and some lovely beach areas. I could walk to the beach in minutes, but it was shared with nearby residences, which made it less exclusive than I'd hoped.
Dining
7.0
Dining options were varied, with great choices for both ala carte and buffet meals. Breakfast was decent but felt crowded, making it a bit of a challenge to find a table sometimes.
Facilities
7.0
The hotel offers a range of facilities, including a beautiful rooftop pool on the 14th floor and a handy happy hour at the nearby bar. While room service and other amenities were good, I found the beach and main pool to be overcrowded.
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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room