Andaz Dubai The Palm, By Hyatt | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Palm Jumeirah, Dubai, United Arab Emirates, 454294

“The location is amazing with a fine private beach!”view full review

Andaz Dubai The Palm, By Hyatt is a 5-star Dubai hotel offering a well-furnished beach, an infinity pool, vibrant dining options, and a full-service spa. Enjoy a variety of accommodations ranging from standard rooms to spacious royal suites with modern amenities.

Rooms & Amenities

Rooms at Andaz Dubai The Palm, By Hyatt are stylishly designed with floor-to-ceiling windows offering panoramic city or sea views. Each accommodation features a private bathroom with luxury toiletries, a minibar, and a seating area. Spacious bathrooms include walk-in showers and deep soaking tubs.

Dining & Nearby Options

Dining includes five restaurants such as the signature Hanami, offering views of Burj Al Arab. Guests can enjoy complimentary breakfasts served weekdays, along with designer cocktails at the hotel's lounges. A range of dining options are also located nearby, including Club Vista Mare and Solis Beach Restaurant.

Leisure & Relaxation

Leisure facilities include a 300-meter private beach, an adults-only Cabana Pool situated on the 14th floor, and a well-equipped gym. The Ora spa offers massages and body treatments in en-suite treatment rooms, including a couple's suite with a whirlpool tub. The hotel also features a mezzanine lounge and 14th-floor pool deck bridging the twin towers.

Transportation & Local Area

Andaz Dubai The Palm is accessible via Nakheel subway station and offers convenient bus access to various attractions. The Palm's monorail connects to nearby areas, including Atlantis Aquaventure Waterpark and Palm Islands. The hotel is a 30-minute drive from the main airport.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

Max:

3 persons

475 sq. feet

Bed options:

2 Single beds

Air conditioning

room details

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Deluxe King Room

Max:

3 persons

475 sq. feet

Bed options:

1 King-size bed

Air conditioning

room details

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Twin Room

Max:

2 persons

410 sq. feet

Bed options:

2 Single beds

City view

Air conditioning

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 10.3 mi

Airports

Dubai Creek SPB (DCG) 19.1 mi

Al Maktoum International (DWC) 28.8 mi

Train

Business Bay Station 10.1 mi

Underground

Nakheel 2.2 mi

Dubai Internet City 2.3 mi

Bus

Bus stop 1.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Comfortable

“My stay in the Andaz King Room with Sea View was a delight. The room was adequately spacious, featuring a massive and cozy bed that guaranteed a restful night. I especially appreciated the complimentary water bottles that were replenished daily by the housekeeping staff, ensuring I always had a refreshing drink on hand.” view full review

Delicious Breakfast Buffet

“One of the highlights of my stay was the extensive breakfast buffet. It had a wide variety of fresh dishes catering to different tastes, ensuring that everyone could find something they liked. Each meal was beautifully presented, and the quality of the food was great, making every dining experience a pleasure.” view full review

Soothing Pool Area

“The hotel's pool area was truly a retreat. The adults-only pool on the 14th floor offered a tranquil space to relax, sip drinks from the pool bar, and enjoy the fine views. The ambiance was perfect for unwinding after a day of exploring. It was great to have such a serene escape right at the hotel.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Washing machine
Free toiletries
Bathroom telephone

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

Palm Jumeirah, Dubai, United Arab Emirates, 454294

Map view

Palm Jumeirah, Dubai, United Arab Emirates, 454294

City landmarks

Park

Al Ittihad Park

3900 ft

Amusement Park

Atlantis Aquaventure Waterpark

1.8 mi

Parking area

Golden Mile Galleria Parking

2200 ft

Aquarium

The Lost Chambers Aquarium

1.8 mi

Island

Palm Jumeirah

1.2 mi

Event hall

Dubai Media City Amphitheatre

1.8 mi

Park

Dubai Media City

1.6 mi

Tower

Cayan Tower

2.0 mi

Aquarium

Dolphin Bay

1.8 mi

Landmark

Abdul Rahman Siddik Mosque

1.2 mi

Landmark

Dubai Knowledge Village

1.6 mi

Landmark

Dubai International Marine Club

1.7 mi

Landmark

Private Beach

1.3 mi

Landmark

Dubai Pearl Museum

1.7 mi

Beach

Barasti Beach

1.6 mi

Landmark

Dubai Marina

1.8 mi

Spa Centre

ShuiQi Spa and Fitness

1.8 mi

Beach

Al Sufouh Beach

1.8 mi

Landmark

Sea Lion Point

1.8 mi

Beach

Aquaventure Beach

1.7 mi

Beach

Imperial Beach Club

1.7 mi

Landmark

Dubai Media City Park

1.8 mi

Landmark

The Marina Torch

1.9 mi

Shopping Area

The Avenues

1.8 mi

Landmark

The Pyramide of Faith

1.8 mi

Landmark

Black palace beach

1.8 mi

Park

Calisthenics Park

1.8 mi

Landmark

Palm Jumeirah Boardwalk

1.9 mi

Landmark

B/Attitude Spa

2.0 mi

Nearby

Island

Palm Islands

1200 ft

Restaurants

The Locale

200 ft

Andaz Dubai The Palm

Hanami

400 ft

Andaz Dubai The Palm 15th Floor

Milk & Honey Cafe

800 ft

Shoreline

Gursha Ethiopian Restaurant

1200 ft

01 Club Vista Mare

Palm Bay Dubai

1100 ft

Club Vista Mare The Palm Jumeirah

Ras Beach Vibes Lounge

1200 ft

The Palm Jumeriah

The Tap House

1300 ft

Club Vista Mare

Ibn Albahr Lebanese Seafood Restaurant

1400 ft

Club Vista Mare on Palm Jumeirah

Solis Beach Restaurant

1000 ft

Tiara Residence Al Sufouh Rd

Say Cheese

2300 ft

Center of Palm - Al Hilali

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

7.0

Location

7.2

Service

6.4

Dining

7.0

Stella

United Kingdom, March 2025

5.0/10

My stay at Andaz Dubai The Palm was enjoyable, marked by excellent service and modern facilities. However, the dining experience during the gala dinner left something to be desired, and I felt the breakfast service sometimes struggled with the full capacity of the hotel.

Rooms

8.0

I loved my King Room with a Sea View. the size and layout were fantastic, and housekeeping was efficient and attentive.

Service

10.0

The staff was incredibly welcoming. special thanks to Ali at the front desk for making my check-in smooth and pleasant.

Location

9.0

The location is perfect, right next to Nakheel Mall. it was very convenient for grabbing essentials and dining options.

Dining

6.0

While the breakfast had a good variety, the gala dinner felt chaotic and did not meet my expectations in terms of quality. there was a noticeable lack of certain items during peak times.

Facilities

9.0

The gym and pool facilities were great. I really appreciated the free non-alcoholic snacks available in my room.

Sidney

United Kingdom, February 2025

6.4/10

I thoroughly enjoyed my stay, particularly the spacious and stylish rooms. although the beach was disappointing due to its rocky nature. The hotel's location is a plus, with easy access to nearby amenities, yet the poolside service left much to be desired.

Rooms

7.0

The Deluxe King Room was perfect, with spacious and stylish designs. The bathroom was equally impressive.

Service

6.5

While most staff were friendly, the pool area service was lacking,. and a few staff members could have been more welcoming.

Location

8.5

I loved the hotel's position, right by Nakheel Mall and Club Vista Mare. making it convenient for dining and shopping.

Dining

8.0

The breakfast offerings were superb with a variety of freshly made options,. although I found the overall dining quality could be improved.

Facilities

7.0

The facilities were extensive, including a great spa and pool lounge. but I noticed some inconsistencies in housekeeping.

Owen

United Kingdom, December 2024

7.4/10

I had a mixed experience during my stay at Andaz Dubai The Palm. The food at the restaurants was good, and I enjoyed the room I stayed in. However, I encountered some issues with the check-in process and found the pool area to be under construction, which was disappointing.

Rooms

7.0

I stayed in the Andaz Deluxe Room with Balcony, which offered a nice view and was quite comfortable. However, I noted that some rooms are not suitable for larger groups, so make sure to check in advance.

Service

5.0

The service had its ups and downs. While I found some staff to be friendly, my experience with the Egyptian receptionist during check-in was frustrating due to his rudeness and lack of communication skills.

Location

7.0

The hotel is conveniently located right across from Nakheel Mall, making it easy to access key landmarks. However, I felt it lacked walking space and required a taxi to reach downtown Dubai.

Dining

9.0

Dining at the hotel was a highlight for me. The restaurants offered delicious food with a great variety, and I particularly enjoyed the cozy atmosphere at the rooftop restaurant.

Facilities

6.0

The facilities could use some renovation. While they had good amenities, the size of the spa and the ongoing construction around the pool area were a letdown. I also wish there were more sunbeds available.

Theodore

United Kingdom, November 2024

5.6/10

My stay at Andaz Dubai The Palm was a mix of highs and lows. While I enjoyed the food and some staff's friendliness, the experience was marred by the disappointing room situation and the beach facilities. I had expected a beautiful sea view, but what I got was more akin to a construction site view. Overall, it was not quite the luxurious experience I had hoped for.

Rooms

5.0

I was really disheartened by the room I received. advertised as a sea view, it was actually overlooking a car park and construction site. The shower was broken, and despite my attempts to resolve this, the reception staff were unhelpful. The interiors felt outdated, too.

Service

5.0

The food was quite good, and I appreciated the attentiveness of some staff. however, the reception staff did not provide the level of service I expected from a hotel of this caliber. It felt like everything was about extra charges.

Location

5.0

The hotel's location is decent, with easy access to key landmarks and its own beach. but the beach and pool are shared, which made finding loungers challenging. It felt crowded at times.

Dining

5.0

Dining was a highlight, especially the breakfast. though there were some shortcomings. Some items were good while others didn't quite meet the standards of nearby hotels.

Facilities

5.0

Facilities were generally fine. room service and other amenities worked well, but I expected a bit more cleanliness and maintenance. The gym and pool areas were satisfactory but could use some updates.

Jason

United Kingdom, October 2024

6.4/10

I enjoyed the unique, modern style of the hotel with its beautiful views and attentive staff. However, I was disappointed by some service aspects and the beach experience, which felt very crowded and more like a public area than a private retreat.

Rooms

8.0

My King Room with Balcony was cozy and well-equipped, though the balcony size was a bit deceiving for a 'king' room. The cleanliness and design were great, but I did encounter issues with the TV connectivity and a small wardrobe.

Service

6.0

Staff in general were very friendly and attentive, especially at the bar and room service, which was prompt. However, the reception services felt casual and not as attentive as expected for a five-star hotel.

Location

7.0

The location on the Palm is fantastic, allowing easy access to key attractions and some lovely beach areas. I could walk to the beach in minutes, but it was shared with nearby residences, which made it less exclusive than I'd hoped.

Dining

7.0

Dining options were varied, with great choices for both ala carte and buffet meals. Breakfast was decent but felt crowded, making it a bit of a challenge to find a table sometimes.

Facilities

7.0

The hotel offers a range of facilities, including a beautiful rooftop pool on the 14th floor and a handy happy hour at the nearby bar. While room service and other amenities were good, I found the beach and main pool to be overcrowded.